See Satisfaction Clearly. Improve It Continuously.
MindProbe makes it simple to measure CSAT, understand feedback, and respond before customers churn.
Customer happiness can’t be vague measure CSAT precisely and act before churn begins.
Why Teams Choose MindProbe for CSAT
Ask at the Right Time
Trigger satisfaction surveys right after key interactions purchase, support, delivery.
Get to the "Why" Behind the Score
Use AI to interpret open text and connect numbers to reasons.
Track Trends Over Time
Compare satisfaction scores across months, teams, or products.
CSAT Dashboard
Monitor overall satisfaction and filter by segment.
Feedback-to-Ticket Routing
Route low scores with comments to support or CX teams.
Multi-Channel Survey Distribution
Collect CSAT via email, app, QR, or embedded widget.
Recommended Templates
