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Avoid one-off transactions capture feedback at every touchpoint and build experiences that keep customers coming back.
Pinpoint drop-offs, delights, and frustrations at every stage of the funnel.
Identify patterns that lead to churn and take preemptive action.
Route critical feedback directly to ops, support, or product teams.
Watch customer satisfaction metrics in motion.
Trigger surveys based on page visits, purchases, or interactions.
Automatically send alerts to relevant teams based on response type.